Most companies supply shipping insurance in case the product is lost or broken. Some shipping corporations will provide refunds or compensation for the injury, however that is as a lot as their discretion. Consumers discover a product of interest by visiting the web site of the retailer instantly or by looking out amongst various distributors utilizing a buying search engine. A “checkout” course of follows (continuing the physical-store analogy) in which cost and supply information is collected, if necessary. Some stores permit shoppers to join for a everlasting online account in order that some or all of this info solely must be entered once.